About the Program
The Kansas City VA pharmacy processes over 60,000 prescriptions per month. Many of these prescriptions are filled by the Consolidated Mail Outpatient Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.
The Kansas City VA Pharmacy Department will provide pharmaceutical care at the highest level of quality. Medications and medication expertise will be delivered with efficiency, professionalism and outstanding customer service. The medication therapies will be optimally managed, and we will empower our nation’s veterans by encouraging them to participate in their health care treatment options. We will be an essential component of the patient focused Health Care Team. We will become the employer of choice for pharmacists, pharmacy trainees, pharmacy technicians and other supportive personnel by fostering a compassionate and progressive work environment.
Leverage scientific evidence, technology, personnel, and funds to safely and effectively provide a high level of pharmaceutical care for our veterans
Create a practice environment that fosters education, research and professional development.
There are two great ways to refill a prescription:
On the Web
You can safely and securely refill your prescriptions online. Register today to use the prescription refill feature on My HealtheVet! It’s easy…
Go to www.myhealth.va.gov and click on the green Register Today button and complete the registration form. You must check the VA Patient box to refill your medications online. You may also select any other boxes that apply to you.
Click on the Pharmacy tab in My HealtheVet to refill your prescriptions.
If you have questions about the My HealtheVet website you can call 816-922-2404 for assistance.
Automated Refill Line:
Call (816) 922-3321or 1-800-525-1483, ext. 53321
Enter your Social Security Number
Press 2 for Pharmacy options
Press 1 to refill or renew a prescription
Enter the prescription number
If the prescription needs a provider’s approval before it can be refilled, press 1 to have AudioCare send a message to your provider
Pressing # at any time will return you to the AudioCare main menu.
If you have more than one prescription to be refilled, repeat steps 4—6.
To check on the status of your prescription, call the AudioCare number a few days later.
Inpatient Pharmacy Services include:
Unit Dose/Ward Stock Replenishment
Controlled Substance Distribution and Accountability
I.V. Admixture Preparations
Investigational Drug Protocols
Clinical Pharmacy Support
Barcode Medication Administration Support
Pharmacokinetic Drug Monitoring
Drug Utilization Evaluations
Discharge Medication Counseling
Medication Profile Review
Drug-Drug, Drug-Food,Drug-Dietary Supplements Interaction Monitoring
Patient Allergy/Adverse Reaction Monitoring, Reporting, and Documentation in Record
Crash Cart Distribution and Accountability
Outpatient Pharmacy Services include:
Full prescriptive functions
Clinical pharmacy support
Patient medication counseling and education
Medication profile review
Investigational drug protocols
Patient allergy/adverse reaction monitoring; reporting and documentation in record
Hours of Operation
24 hours per day, seven days a week
Monday-Friday 8:00am-5: 30pm
Outpatient pharmacy phone line:
All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.
Please visit My HealtheVet for information about any prescription you may be taking.