About the Program

The Kansas City VA pharmacy processes over 60,000 prescriptions per month.  Many of these prescriptions are filled by the Consolidated Mail Outpatient Pharmacy  (CMOP). Prescriptions may be refilled by phone or the Internet.

Vision:         

The Kansas City VA Pharmacy Department will provide pharmaceutical care at the highest level of quality.  Medications and medication expertise will be delivered with efficiency, professionalism and outstanding customer service.  The medication therapies will be optimally managed, and we will empower our nation’s veterans by encouraging them to participate in their health care treatment options. We will be an essential component of the patient focused Health Care Team.  We will become the employer of choice for pharmacists, pharmacy trainees, pharmacy technicians and other supportive personnel by fostering a compassionate and progressive work environment.

Mission:      

Leverage scientific evidence, technology, personnel, and funds to safely and effectively provide a high level of pharmaceutical care for our veterans

Create a practice environment that fosters education, research and professional development.

Automated Refill Line:

There are two great ways to refill a prescription:

Call (816) 922-3321or 1-800-525-1483, ext. 53321

Enter your Social Security Number

Press #

Press 2 for Pharmacy options

Press 1 to refill or renew a prescription

Enter the prescription number

Press #

If the prescription needs a provider’s approval before it can be refilled, press 1 to have AudioCare send a message to your provider

Pressing # at any time will return you to the AudioCare main menu.

If you have more than one prescription to be refilled, repeat steps 4—6.

To check on the status of your prescription, call the AudioCare number a few days later.

One the Web

You may also use the MyHealth web atwww.myhealth.va.gov to

Safely and securely refill your prescriptions online.  Register today to use the prescription refill feature!  It’s easy…

Type www.myhealth.va.gov in the address bar, and then click Continue on to My HealtheVet

Click on the REGISTER button and fill out the registration form

Review and accept the Terms and Conditions and the Privacy Policy for using the website

All veterans are encouraged to refill their prescriptions by phone or Internet.  Because of our patient workload, prescriptions cannot be refilled at the main VA pharmacy window.

Inpatient Pharmacy Services include:

Unit Dose/Ward Stock Replenishment
Controlled Substance Distribution and Accountability
I.V. Admixture Preparations
Chemotherapy
Investigational Drug Protocols
Drug Information
Clinical Pharmacy Support
Barcode Medication Administration Support
Pharmacokinetic Drug Monitoring
Drug Utilization Evaluations
Ward Inspections
Discharge Medication Counseling
Medication Profile Review
Drug-Drug, Drug-Food,Drug-Dietary Supplements Interaction Monitoring
Patient Allergy/Adverse Reaction Monitoring, Reporting, and Documentation in Record
Crash Cart Distribution and Accountability
 

Outpatient Pharmacy Services include:

Full prescriptive functions
Clinical pharmacy support
Patient medication counseling and education
Medication profile review
Interventions
Investigational drug protocols
Ward inspections
Coagulation monitoring/education
Diabetes monitoring/education
Lipid monitoring/education
Methotrexate monitoring/education
Drug-drug,drug-food interaction
Patient allergy/adverse reaction monitoring; reporting and documentation in record
Refill extension
Polypharmacy reduction
 

Hours of Operation

Inpatient pharmacy:

24 hours per day, seven days a week
 

Outpatient pharmacy:

Monday-Friday 8:00am-5: 30pm
 

Outpatient pharmacy phone line:

Monday-Friday, 8:00am-4:30pm
 

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.